Privacy Policy

How phelorianthusavq protects and manages your personal information

Information Collection and Use

phelorianthusavq collects personal information when you register for our business presentation services, subscribe to newsletters, or interact with our platform. This includes your name, email address, phone number, company details, and payment information when applicable.

We use this information to provide our financial education services, send course updates, process payments, and improve your learning experience. Your data helps us personalise content recommendations and communicate important updates about our programs.

We never sell your personal information to third parties. Your data is used solely to enhance your experience with phelorianthusavq's educational services and comply with Australian privacy regulations.

  • Account registration and profile management
  • Course enrollment and progress tracking
  • Payment processing for premium services
  • Customer support and technical assistance
  • Educational content recommendations

Data Storage and Security

Your personal information is stored securely using industry-standard encryption protocols. We implement multiple layers of security including SSL encryption for data transmission, secure server infrastructure, and regular security audits to protect against unauthorized access.

All payment information is processed through certified payment gateways that comply with PCI DSS standards. phelorianthusavq does not store complete credit card numbers on our servers – this sensitive information is handled by our secure payment processors.

We maintain your data in secure facilities located in Australia, ensuring compliance with local data protection requirements. Access to your information is restricted to authorized personnel who require it for legitimate business purposes.

  • 256-bit SSL encryption for all data transfers
  • Regular security updates and system monitoring
  • Restricted access controls for staff members
  • Automated backup systems with secure storage
  • Annual third-party security assessments

Your Privacy Rights

Under Australian Privacy Principles, you have specific rights regarding your personal information. You can request access to the data we hold about you, ask for corrections to inaccurate information, or request deletion of your account and associated data.

If you wish to update your communication preferences, you can modify these settings in your account dashboard or contact our support team directly. We respect your choice to opt out of marketing communications while maintaining essential service-related notifications.

To exercise your privacy rights, contact us at info@phelorianthusavq.com with your request. We'll respond within 30 days and may require identity verification to protect your account security.

  • Access your personal data and download copies
  • Request corrections to incorrect information
  • Delete your account and associated data
  • Modify email and communication preferences
  • Lodge complaints about privacy practices
  • Restrict processing of certain data types

Cookies and Tracking

phelorianthusavq uses cookies to enhance your browsing experience and analyze website performance. Essential cookies are necessary for basic site functionality, while analytics cookies help us understand how visitors interact with our content.

You can manage cookie preferences through your browser settings. However, disabling certain cookies may limit some website features. We use Google Analytics with anonymized IP addresses to respect user privacy while gathering helpful insights about content effectiveness.

We do not use tracking technologies for advertising purposes or share browsing data with advertising networks. Our focus remains on providing educational value rather than commercial tracking.

Data Sharing and Third Parties

phelorianthusavq shares your information only when necessary to provide our services or comply with legal obligations. This includes payment processors for handling transactions, email service providers for communications, and cloud hosting services for platform infrastructure.

All third-party service providers are carefully selected and must agree to protect your information according to our privacy standards. We conduct due diligence on these partners and ensure they comply with applicable privacy laws.

We may disclose information if required by law enforcement or court orders, but we'll notify affected users when legally permitted to do so. Your privacy remains our priority even in these exceptional circumstances.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and meet legal obligations. Active account data is maintained while your account remains in use, with automatic deletion of inactive accounts after three years of no activity.

Course completion records and certificates are preserved for seven years to support professional development verification. Financial transaction records are maintained according to Australian taxation and business record requirements.

When you request account deletion, we remove personal identifiers while retaining anonymized data for service improvement purposes. Complete deletion occurs within 90 days of your request, except where legal retention requirements apply.

  • Active accounts: maintained during service use
  • Inactive accounts: deleted after 36 months
  • Course records: retained for 7 years
  • Financial records: kept per legal requirements
  • Support communications: archived for 2 years

International Data Transfers

While phelorianthusavq primarily operates within Australia, some service providers may process data internationally. When this occurs, we ensure adequate protection through appropriate safeguards such as standard contractual clauses and privacy frameworks.

Any international transfers comply with Australian Privacy Act requirements and maintain equivalent protection standards. We regularly review these arrangements to ensure ongoing compliance as privacy laws evolve globally.

Children's Privacy

phelorianthusavq's services are designed for adults and business professionals. We do not knowingly collect personal information from individuals under 18 years of age. If we discover that a minor has provided personal information, we'll delete this data promptly.

Parents or guardians who believe their child has shared information with us should contact our privacy team immediately for assistance with data removal and account closure.

Updates to This Policy

This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. We'll notify users of significant changes through email announcements and prominent website notices.

The most current version is always available on our website. Continued use of phelorianthusavq's services after policy updates constitutes acceptance of the revised terms. We encourage regular review of this policy to stay informed about how we protect your information.

Major policy changes will include a 30-day advance notice period, giving you time to review updates and adjust your account settings if needed.

Privacy Questions and Contact

Email: info@phelorianthusavq.com

Phone: +61386121900

Address: 88 Dawes St, Kingston ACT 2604, Australia

Our privacy team responds to inquiries within 48 hours during business days

Last updated: March 2025. This policy is reviewed annually and updated as needed to maintain compliance with current privacy regulations.